John Renbourn – The Black Balloon Scottish Country Shop

Speedy Shipping and professional packaging

We offer a broad range of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will wrap your goods in accordance with our exact and accurate specifications. Before shipping, all goods will be thoroughly examined and safely secured. We ship to hundreds of thousands of customers daily across different countries. This shows how we're dedicated to being the largest retailer on the internet. These warehouses are in Europe in the same way as they are in the USA.

Note: Orders containing more than one item will be assigned a distinct processing period depending on the specific item.

We will thoroughly inspect all products before they are shipped. The majority of orders are shipped within 48 hours. Delivery time ranges between 3-7 days.

Returns

Due to multiple parties such as the factory and the warehouse, we cannot completely manage our stock. The actual inventory can fluctuate at any time. You may not receive your purchase after it's been placed.

The policy is 30 days. If you don't receive your product within 30 days, we are not able to provide either a return or exchange.

In order for your item to be eligible for return, it must be unopened and in the condition you received it in. It must also be returned in the original packaging.